•Teak Talk is not liable for the loss or damage of items in return transit. We recommend using a traceable delivery service and returning items in secure packaging as we do not take responsibility for the loss of items being returned and this may result in us being unable to process your refund or exchange. By placing an order with Teak Talk you are responsible for the original shipping charges and the cost of return shipping. 

Teak Talk reserves the right items that do not comply with the above requirements. Items that do not comply with our return policy will be sent back to the sender at their cost.  unauthorised returns that do not meet or follow our return policy and guidelines.

•RETURN & EXCHANGE PROCESS

Submit your order number and request of return or exchange via the Contact Us button below.

Please allow up to 24hrs for us to approve your return.

Once your return has been approved, please post your return parcel back to the address listed below. Do not post your return until your return has been approved.

Return Address – 

Teak Talk Jalan S2 B1 Lake View Square Seremban NS 70300 Malaysia

Once we have received your return at our end, we will proceed with processing your credit note, exchange or refund if eligible.

Orders placed on Friday or over the weekend will be processed on the following Monday.

Please note, after a launch, processing times may take 1-4 business days for the order to be shipped, due to an increased volume of ordersc.